Shipping Information

Our primary goal is get your merchandise to you as safely and quickly as possible. Listed below is some basic information about our shipping policies:

Orders generally ship within 48-72 hours, though some items may take longer, especially during peak times like Christmas, Memorial Day, Flag Day, July 4th and Veteran's Day. Shipping is calculated during time of checkout and we offer you the option of selecting a preferred shipping speed. Your shipping selection does not impact how quickly your order leaves our warehouse, but the actual time your order is likely to be transit.

We use USPS, UPS and Fed-Ex and will select a carrier based on the shipping option you selected, your location, and the items you ordered. Our goal is the fastest, safest and most efficient delivery of your items.

We can't be responsible for shipping delays once your package has left our warehouse. We happily ship to APO addresses and to most countries outside the United States.

Our large flagpoles (20' and up) ship via private trucking/freight companies. If you are interested in purchasing a large flagpole from us, please call or email us for an estimated shipping charge. Let us know the following: which model flagpole you'd like; zip code of destination; and whether the delivery address is a residential or commercial location. We'll give you a quote right away and process your order promptly. If you don't contact us before placing your order online, we'll email you a shipping quote to approve before we ship.

Need faster shipping? We can usually do it! On the last page of our online order form, just before you submit your order, you will see an area for “Special Instructions” where you can indicate a “must-have by date.” If any additional charges apply, we'll give you a call or shoot you an email to get your approval.

Of course you're welcome to contact our office to arrange special shipping:

AmericanFlags.com
Phone: 1-631-750-9741 Monday-Friday 9:00AM-6:00PM EST
eMail: customerservice at americanflags.com


Military APO/FPO AmericanFlags.com ships to military APOs and FPOs around the world. It would be our honor to serve you.

Order Confirmations and Order Receipts An order confirmation and receipt are e-mailed to you shortly after you place your order. Please be aware some “spam blockers” block these receipts.

Shipping Notification You will receive an email notification from us when your order has shipped and depending on the type of shipping you selected, you will receive a tracking number. You may also check the status of your order anytime by emailing or calling us.

Holiday Shipping We do our best to pack holiday orders as fast as possible. During Memorial Day, Independence Day, Veterans Day, Christmas and other special occasions we post updated shipping information at the top of this page.

AmericanFlags.com supplies American flags and flagpoles to every branch of the U.S. armed forces, thousands of major corporations, small businesses, veterans groups, schools and retail stores nationwide, and tens of thousands of patriotic families. They've put their trust in us, our products, our customer service and our good name. We hope you will too!

AmericanFlags.com also features state flags, international flags, military flags, historic flags, sports flags, novelty flags, advertising flags and garden banners. AmericanFlags.com also carries patriotic gifts, patriotic decorations, and military clothing.