Frequently Asked Questions - Black Friday / Cyber Monday

1. What are the dates of the Black Friday promotion?  

Customers can redeem their Black Friday discount at any point starting at midnight Friday, November 29, through midnight Friday, December 6.  

2. What types of discounts are you offering for Black Friday?  

AmericanFlags.com is proud to offer an extra 15% off all of our products this Black Friday. This includes our American-made flags, durable flagpoles, and premium accessories. Shop with confidence and support American craftsmanship. 

3. How do I redeem my discount?  

To receive your discount, enter the code FRIDAY24 in the "Apply Coupon Code" box under the Order Summary at checkout. Then click "Apply" to see your savings. You will not get your discount unless the code is entered at checkout, so don’t forget this step! 

4. Can I apply this discount to an order placed before Black Friday? 

No, we cannot retroactively apply this discount to an existing order. This discount only applies to orders placed during our Black Friday promotion, midnight November 29 through midnight December 6. 

5. Will there be a Cyber Monday offer as well?  

Yes, AmericanFlags.com plans to roll out an even more exciting offer on Monday, December 2, for thousands of our flags and accessories. However, if your cart includes an item that does not qualify for the Cyber Monday promo, you can still use FRIDAY24 to receive a discount on your purchase.  

6. Are these coupons combinable?  

No, our Black Friday and Cyber Monday coupons are completely separate offers. Please review your cart to determine which offer provides the best savings for your purchase. You can hit "cancel" to remove the coupon code, then apply the new one to see the difference. 

7. Can I combine these offers with an existing offer on the AF.com website?  

No, our Black Friday and Cyber Monday coupons are not combinable with any of our other existing offers or promotions, including our 10% off for new customers.  

8. When will my order be filled?  

Our warehouse will be closed on Thanksgiving weekend. Orders placed during Black Friday with all items listed as "in stock" will be fulfilled on December 2, 2024, when our staff returns to the office. Customers within the U.S. who opt to receive their products via Standard Ground Shipping can expect them to arrive within 5-6 business days. If you need your items sooner, please select our expedited shipping options. Items marked with an "estimated shipping date" on our website will be shipped on or after that date. 

9. Can I return or exchange an item purchased during Black Friday or Cyber Monday? 

Yes, items purchased during promotional events are eligible for returns or exchanges according to our standard return policy.  

10. How do I receive help on my purchase? 

Our offices will be closed for Thanksgiving weekend from Thursday, November 28, through Sunday, December 1. However, limited chat support will be available on Friday and Saturday from 10 a.m - 2 p.m. EST. 

If you need assistance outside these hours, please submit a request via our Contact Us Form, and our team will respond within 24 hours. Regular support hours will resume on Monday, December 2, operating Monday through Friday, 8 a.m - 6 p.m. 

Have other questions? Please visit our regular FAQ page for more details.